KEEP AWAY from these Charletons!!! Received reiss shoes and Ralph Lauren jacket in a shocking state poorly packaged. The shoe box looked like it had been sent to a hundred different people. I made a complaint to house of Fraser about this asking only for a small refund for having to return (on the basis of principle). They refused. Customer service shocking and dismissive. I hope they go into administration…. They deserve to!
2 years ago
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