Ordered a jumper next day del at £10 extra, a small pair of swimming trunks turn up. Can’t get a refund for the jumper I didn’t get until they receive the trunks back which I had to pay another 4.99 to send. 14 days later I am still happy to take the jumper I ordered but they have refunded the cost of jumper only. So I have paid them 14.99 to spend 55 mins on live chat and send in excess of 20 emails and have nothing. Spent 100s prob 1000s over the years abs will never buy from them again. I cannot be alone!
2 years ago
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