I bought a Karen Millen cardigan online and it said there was roughly a £20 discount, however when I pressed the button to purchase it the screen changed and said I had purchased it at full price. I was shocked at this and immediately through webchat said I wasn't prepared to pay £99. The webchat email never arrived in my inbox leaving me quite worried. They don't apologise when things go wrong I found and the emails were very curt when handling their website technical difficulties.
9 years ago
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