The service from house of Fraser is appalling. I am still waiting for a refund for track bottoms which I sent back for the cost of £58. Only to be told that I sent back a worn white oversized shirt that wasn’t purchased from them. I have sent all the evidence of the purchase and returns form and return label. It seems that their staff are thieving the returned items and replacing them with their own worn clothes. There is no other answer! Where are the track bottoms that I sent back? They also had the cheek to post the worn shirt to me!! How dare they?
1 year ago
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