If I could give no stars I would. Their delivery service is shockingly bad. I was emailed to say they tried to deliver on 2 occasions, I was in on both days, and the third time I tracked the parcel they said it had been delivered and they emailed me a photo of some random house. House of Fraser then said I needed to fill out a non delivery form and a dispute with dpd. I then received an email to say the delivery was compliant and the case was closed. The item cost me £120 and I haven't received it. This is the second time this has happened with an order from House of Fraser, I'll never order anything from then again. Stay away would be my advice!