Never ever will I purchase anything from House of Fraser. Despite photographs and catalogue of damage to items in a poorly packed, thin box, the Customer Services were totally useless. Denying receiving photographs and returning emails they are really shocking. Report these fraudsters to all the monitoring bodies that you can. Shocking support from Joe Collins the Complaints Manager, supposed Executive! Keep away from this store and shop in M and S or anywhere else where they go that extra mile to correct problems. If you have a problem with House of Fraser you are on your own. Fight your corner folk and never give up ~ show them up!