Ordered sofa and carpet 6 weeks ago, went through the hard sell of insurance, did get this refunded as went to senior manager team. Carpet was due to be fitted 9th Dec with sofas to follow, 2 days ago told carpet would be delayed until 19th Dec, then a random phone call from scs saying you've got 7 days to accept your sofas. Today a further phone call saying no carpet until 18th Jan followed by merry Christmas and happy new year. Don't think it would be possible to deal with a less professional company, never again though.
8 years ago
House Of Fraser has a
3.0
average rating
from
7,515
reviews
Related Photos & Videos
