As someone that works in retail myself, I am disgusted with the online service. Quick to take an order but when you have a problem it is impossible to get to speak to anyone or get a response via email. Telephone number just rings and rings and then cuts you off. When you are trying to return something the website basically says it is having a problem try back in a few days. I will never order again from House of Fraser even though they do have some good bargains. If you do order make sure it is exactly what you want as you can't return it.
6 months ago
House Of Fraser has a
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