Bought my wife presents for Christmas and spent over £500 , on returning the goods we found out that even over the Christmas period you only get 14 days for a refund , we have spent a lot of money over time with House of Fraser and think this is very poor. I think they should have a look at other high street stores and their returns policy . It is totally unacceptable that you are only entitled to an exchange or gift card . We will not be shopping here again and will be encouraging our friends and family to shop elsewhere as well.
8 years ago
House Of Fraser has a
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from
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