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Kiran
order never arrived and no delivery attempts were made, its now going back to their warehouse. They can't send it back out to me for some reason and as i placed the order using gift voucher, they said i can reorder now with a debit card! so expecting me to pay double as the refund would only come through as a voucher,... yes HOF i want to spend another £250 with you after the appalling service!!! Instead the items are going back to the returns warehouse then back to their dispatch warehouse, and i have to hope with they go back into the stock system the items are available?! Also i don't get my refund for another 2 weeks!! DISGUSTING CUSTOMER SERVICE! made no effort to help, just tried to fleece more money out of me! Will NEVER shop here again
8 years ago
Read House Of Fraser Reviews
House Of Fraser has a 3.0 average rating from 7,515 reviews