Appalling customer services - actually non-existent! All I wanted to do is contact HoF Leicester to check a stock item before making my 45 minute journey there.... no-one answers the main phone (resulted in a constant engaged tone throughout the whole day - 24.08.17). So I tried going through another option, the store card recognition option.... when the automated voicemail answers there, they give you another number as that number no long in use. So I called that number, and unbelievable!!! They actually give you another different number!!! Exasperated, i call another HoF store, Leamington Spa in this case, but they can't and won't help, saying they have only the same numbers available to them. As a final, I take to sending them an email as displayed on their "contact us" page, and guess what!!?? it comes back to me as message undeliverable: Delivery has failed to these recipients or groups: leicester@hof.co.uk The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your helpdesk. Absolutely appalling!! - shame on you HoF!!... no wonder british departmental stores are failing. I spent the best part of 25 minutes out of my busy day trying to buy something from them. Well... no more, will i spend any money with them and hope other buyers reading this will think the same.