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Stepan
Awful company! Had an absolutely awful experience with them. I'm a customer from Sweden. I made an order of roughly 100 GBP and paid by card. A few days later I noticed the money was charged from my account, and shortly afterwards returned, but 6 pounds less than I had paid. Apparently the order was canceled, but I have not received any email or notification from the store about it. I contacted their customer support, who informed me that they never actually charged money from my account (they did), and that the order was indeed canceled "for security reasons", while refusing to provide any details. No explanation was provided as to why I got refunded with less money than I had paid because well, according to them, they never charged me anything! Bottom line: I didn't get what I ordered, I lost 6 GBP for absolutely nothing, I had to waste my time dealing with their awful customer service. In other words, do yourself a favor, stay away from this scam shop, guys.
7 years ago
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