Received the most excellent Customer Service - I had seen a coat I liked on their website and visited the Norwich store. An assistant approached me very quickly, asked what I was looking for and ascertained that it was not in stock. She suggested one or two other styles, but was not pushy at all, then said she could order the coat I wanted to be be delivered to my home. She did this for me at about 3.30 on Saturday. The coat was delivered on Monday morning. Fantastic!
7 years ago
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