Horrific customer service. Would not exchange item without a receipt then when returned to another store with the receipt they said it was over 14 days so would only refund £99 into a gift card!! Total scam by HofF to keep your money. Avoid if at all possible as other high street shops have far better customer service and returns policies. For what is meant to be a high end store their policies are very down market!!!
7 years ago
House Of Fraser has a
3.0
average rating
from
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