It was simple to search the site for what I wanted. There was plenty of choice and sizes in stock so I was able to order exactly what I wanted. When it came to payment and delivery, I was given several options and able to choose the one that was most suitable for me. Delivery was quick and hassle free, as was returning one of the items I ordered. And while the company stated it could take up to 14 days to get a refund, my refund was processed within 5. I also contacted customer services to check they'd received my returns, and their customer services operative was polite, knowledgeable and most helpful.