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Lynda Brice
I have just put a previous review through that i was extremely happy with the service i received today in Meadowhall. However i feel it is important to mention after leaving the womens dept after spending over £200, we arrived in the mens shirt area. We were struggling to understand what the sizing in mens shirts are. As my husband was browsing the shirts i asked the only male assistant i could see putting stuff on a rail. He was quite young and thin in build. I asked him to explain what the names meant ie. moderate etc., he mumbled the details out and to be honest i didnt really understand the sizing after he spoke to me. My husband and I continued to look at shirts bewindered by what would actually fit him (he is a fairly broad size) A second couple came up to the assistant and asked the very same question i had, to which he sprung into action and explained to him more slowly the sizing. He then took him into a fitting room whereby he started to try shirts on with him. I couldnt believe the difference in service. If my husband had been supported in this manner perhaps maybe we would have found what we were looking for and purchased a shirt or 2 that fitted him. In disgust we left the department. Not long after we saw the same couple in Marks as were us and we all managed to understand the clear signs explaining sizes. We noted that not only did we find 2 shirts so did the other couple. What a shame we had to go elsewhere, so on this day the service on the mens dept let us down.
7 years ago
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House Of Fraser has a 3.0 average rating from 7,508 reviews