I bought goods that were unsuitable. I returned them to store, but they would not accept them and said I needed to post them to the returns centre, which cost me £11 only to have the parcel returned 2 weeks later with no explanation. It turns out, because they are in administration, you have to apply to the administrators for a refund, but they don't tell you that when you are spending money with them. One very angry customer who is currently £250 out of pocket.
6 years ago
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