House of Fraser are now nothing more than a set of thieves! I bought 3 items, paid delivery of £4.99, returned 2 items at my expense within 10 days. This should have meant they refunded my credit card in full, instead they sent me an e-voucher, I didn't want an e-voucher, `I wanted my money back, something Mike Ashley seems desperate to hold on to. There is no contact number, so you can't telephone anyone, and the webchat link when it does eventually pop up doesn't work. So I then order another 2 items, just to get rid of this e-voucher and HOF, vowing never to order from them again. One of the items was showing 4 in stock when I ordered, yet they didn't send it, meaning I got just one item - This was just a single pair of socks, so in short, I've paid another £4.99 in delivery to receive 1 pair of socks. I will never buy from this company again, they are grubby and dishonest. Mike Ashley thinks he's smart but clearly he is not, the only good part of the House of Fraser business when he bought it was the online side, and he's completely destroying that. He might get away with underhand tactics on kids buying trainers from Sports Direct but I think the HOF customer is a little smarter - Be careful Mike or you may end up losing everything!