I am fuming. I have spent £100 online which I collected in store. I have just returned my goods and have been told I had to have a voucher. I now have to pay postage and wait 28 days for a refund, by which time I will have to pay for them on my credit card or leave the amount and pay interest. What dreadful customer service. Thats the last time I shop with House of Fraser.
6 years ago
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