Ordered pair of black trousers, which ,when they arrived did not in any way resemble description! Why on earth do I have to pay to send them back? I emailed Martin Lewis , asking that he warn others not to use this site, but I don't suppose he will. There are distance selling regulations in place to protect customers from just this sort of practice. Why is Ashley getting away with it? I posted goods back a week ago and have heard nothing so far. Multiple ways to contact them?! Absolute joke. Surely these stores will not survive. Also tried to contact through Resolver. No result there either. Just standard reply that is on HOF website.