Since HOF has been taken over, I experienced meanness, during a sad traumatic time for me. Friend bought me Voucher, Not realizing company was taken over...I do not watch the news......My Beautiful Mom passed away suddenly. When I was finally ready to spend my voucher and treat my self putting it towards a beautiful red coat, I was informed at till I could no longer use it, I tried in Sports Soccer, who took the company over, to also be told NO! I was over the date that they were Honoring vouchers. I emailed company and appealed to their compassion....they said NO! disgraceful, it would of been nothing to there to redeem £10 but meant everything to me especially as my Beautiful Friend bought it to cheer me up. Very disappointed in their attitude My family friends use to shop there ..never again now!