Shocking service, bought a Ralph Lauren T-shirt online, got an email saying my order had been dispatched then got an out of stock email. Went online still in stock so emailed, after a week no response so ordered again as still in stock again got an email saying my order had been dispatched followed by another email saying out of stock! Emailed several times to complain and say I still want the T-shirt remained in stock on the website but they never reply. Awful service. I’ve spent thousands over the years. No wonder they’re going down hill and shops are closing. They do not care for their customers only how much money they can take. I’m taking my custom elsewhere. Can’t wait to see you all close down!
6 years ago
House Of Fraser has a
3.0
average rating
from
7,515
reviews