I have been a regular customer of HoF for many many years, sadly the shopping experience has declined over the last couple of years but since it has new ownership online shopping is no longer competitive and costly to the customer. On almost £300 of goods I had to pay £4.99 postage where other companies are free but as nothing was suitable when I returned it to the store I was met with it has to be returned by post and at my expense, again competition is free returns. It cost me £11 so I paid £16 out plus a wasted trip to the store for nothing. Sadly this is the end of a long relationship I will not be purchasing from HoF again! Others take note re online purchasing costs!!!