Appalling company- wish I had read reviews before ordering. Ordered a quite expensive dress and a less expensive bra for next day delivery. Only the bra arrived! Turns out that hof didn’t have the dress in stock anyway, but they have still charged me the full amount. I have now payed overprice for delivery of a bra that’s less important without the dress..and will probably have to battle to get my money back from the dress I didn’t get. Looking at the confirmation email I got, it does state in the bottom line that they don’t have the dress in stock, but why didn’t they then charge me in the first place!! For an online company it shouldn’t be possible to sell items that are not in stock! Shape up your HoF!!!!!! Will never shop at HoF again, online or high street