I was drawn into The House of Fraser store, in Croydon, when I saw the windows plastered with signs indicating 20% off House of Fraser, as well as numerous strip signs crossing each other also indicating 20% off in store!!!! Having chosen a dress which was from Quiz I was somewhat surprised and annoyed when I was told the 20% offer was not applicable to this dress but only on "selected" items. This was pointed out to me in the extremely small print at the bottom of the poster. So small, in fact, that it couldn't be read from the street. Having tried to explain to a very hard nosed and extremely obnoxious woman manager at that store that the window was displaying 20% off in store, I gave up. I suggest the use of EXTREMELY TINY PRINT, WHICH CAN'T EASILY BE READ, is a deliberately devious act on your part to mislead the public into thinking everything is 20% off. In future, your operations should be honourable enough to put the "selected items only" caveat in the same size type as the "20% off" offer. I won't be buying anything from your stores again and that "so called manager" is a disgrace.