Visited the Bluewater House of Fraser branch today. I found it impossible to find a pay point. After 10 minutes of wandering about I finally found a member of staff who said the signs had been taken down so Xmas decorations could be put up! I met another chap who left his potential purchases on a sofa and left the store as he had tried to find somewhere to pay for even longer. We are constantly hearing the High Street is dying. Perhaps this is one of the reasons why. The lady at the till I eventually found said they have been telling the management team to replace the signs as customers are becoming angry but the staff are not being listened to. BHS was like this before it’s collapse. Is HoF next? Wouldn’t surprise me