Purchased 2 items for my sons Christmas present . Got the wrong colours went In today to TelfordHOF Extremely rude , abrupt woman served us . No customer service , my receipt was 1 day out of date . She wouldn’t swap them for alternative colours ! Explained they were just wrong colours and son was disappointed however her reply was “ no valid receipt no swap” the tone of her voice , manner was appalling ! Even if HOF was selling things in future for 1p I would NOT give them my money EVER AGAIN Assistants seem to forget that we the customers pay our money to purchase goods which in turn keeps them employed ! Drop the disgraceful , disrespectful attitude HOF I then went to Debenhams and spent £150 on items needed rather than purchase similar in HOF