I won't be shoppping there again!...I have bought lots of clothes in this shop over the years but never again....I have just tried to exchange 2 T shirts that were bought for me as a gift but we're a size to small...Unfortunately the receipt was lost and the items were bought with cash so no proof of purchase! although the staff at the desk admitted that the items were purchased from there shop as it had all labels & bar codes still attached they still refused to exchange for a different size...no wonder people shop on line & these stores are closing down....HOUSE OF FRASER ....your returns policy stinks!!!!!