Been chasing up a Christmas order containing 3 presents worth over £100 for 6 weeks now. Order was supposed to arrive 22nd December, they blamed the courier when I first contacted, then admitted the parcel had not been send. When it finally was sent the order arrived with two items missing. Customer service takes days to reply and offer very little help. Wouldn't have expected this from such a well known company. Very disappointing won't be ordering from them again.
5 years ago
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