I bought a top and 3 cardigans in different colours. 1 cardigan had a hole in the shoulder and one was fraying in 2 different places. The top was lace at the back and there was a hole in the lace. It's awful that these were either checked and still packed or not checked for damage at all. Then, to make matters worse, I'm supposed to pay for my returns, as they were purchased online or have to take a credit note (who still even does those??) if I return them to store. Hof used to be a quality store, but sadly no more. I guess I'll have to wait until they reopen to get my unwanted credit note, as I refuse to pay for a return of damaged goods. This is the last order they will receive from me.