Horrendous, ordered two pairs of boots from them in the sale in different sizes, one pair arrived in a different size to the one I ordered so didn't fit - sent these back and am yet to receive a refund 2 weeks later. The other paid have never arrived, despite being marked as collected. Hermes said they haven't got them and never had - have sent 3 emails to HOF and had no response - have now opened a case with PayPal against them!! I ordered these a month ago! No phone lines due to Covid, horrible bunch of crooks I will never order from them again!!
5 years ago
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