WORST COMPANY I HAVE EVER DEALT WITH. Orderd items at the end of April, quick to take the money of course. Said dispatched with Hermes, hermes said they dont have the parcel so contact HOF. Contacted HOF by email, waited the 10 days they said they'd respond to, but no response. Made a formal complaint and waited a further 12 days (today) no response. Contacted them on every available social media platform they have - no response. I've not even had an acknowledgement. By far the worst company i have ever dealt with and i will do all in my power to advise everyone against using your company. Not that you'll care of course. Shambolic - reported to ombudsman.