I think there is a new scam operating from House of Fraser online with their carrier Hermes. I was sent a 14 digit reference number so I could track my parcel. Hermes contacted me to say there is a problem with them delivering my item and in order to track I have to give them a 16 digit ref number. Neither HOF or Hermes are answering phones or emails to try to rectify this 'error' - please DO NOT buy anything online from HOF. I'm contacting BBC's 'You've Been Scammed' programme to warn others.
5 years ago
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