I have always been impressed with HOF. However, the quality of the service and the goods was awful. I ordered on Saturday and paid £7.99 for next day delivery - the first order arrived on Monday and the rest on Tuesday. HOF always packaged and sent their goods with a premium service, all folded and wrapped in tissue - these items were screwed up, had obvious been tried on and sent back numerous times and one item had a huge hole in the back. I sent all bar one item back and I am awaiting my refund - of which it cost me £10 to send back - will not be using again. Very poor