I am appalled at delivery costs from H.O.F. - and then to discover that I had to pay for return too??? That was the final straw.No alternative offered ie return to store. So an item that was out of stock everywhere else - H.O.F. was my only option. On top of the purchase price it cost me an extra £9 to try on a damn dress! Never again! In mitigation the refund process has been implemented very quickly so some saving grace.... but sadly not enough.
4 years ago
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