As product quality and part of delivery had smoth until the final stage. As per Skynet e-mail, I can trace all the way of delivery and very happy until it arrive to the final depot of Gibraltar. I notice that my parcel arrived at 5th Oct and call them at 6th for delivery to home. We agree about the rate of custom clearance with cash or cards whatever available and will deliver next morning. But they didn't delier until 8th October (today) and Finally I've to call them around 2:20 pm. The customer service said I don't want to pay for custom duty & service fees and thus is the reason they don't deliver. I'm shock why they get this idea as total amount is just £10.90 only and I've agree to pay already since 6th Oct. They do deliver today evening finally and I paid with cash in full. I strongly command the staffs Gibraltar depot need to train for customer service as their customer service scale seen lower than other Skynet depot in UK. Apart from that I'm very happy with my parcel.