Very unhappy with the service, placed an item in the basket, checked out and paid for it with no indication that the item was actually out of stock. I then got an email a couple of days later telling me that the item was out of stock now despite me already paying for it and to be told I would get a refund! Very unhappy as this was a gift for someone and I wouldn’t have continued with the order and wasted my time if I knew it was out of stock. I thought this was outrageous and a clear lack of organisation on the company’s behalf as they are clearly not keeping up to date with their stock and their website which leaves customers disheartened and having money taken out of their account for items they will never even receive.
4 years ago
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