Ive been a loyal customer of House of Fraser for decades and spent thousands of pounds con your stores. I have bought Marella clothes on numerous occasions so having ordered a jacket for £210 I was expecting the usual quality of merchandise. The jacket was of the most abysmal quality I have ever experienced- to say it was totally substandard is putting it mildly!! Whoever reads this message should take a look for themselves! The result is that I will never again shop with your company.
4 years ago
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