I'm afraid I was disappointed with the poor quality of the leather which seemed to be seconds. They asked me to send more and more photos and descriptions just to drag out the process until they finally agreed to 'look' at the slippers if I returned them but threatened to deduct money for p&p if they didn't think the fault was bad enough. I ended up keeping an imperfect pair of slippers just because they gave me so much hassle but certainly won't be using them again. I don't recommend this company as appalling customer service having paid full price for what should have been a perfect pair of slippers!