Ordered a pair of Hadley brown slippers for my husband. After he had worn them for only a couple of weeks the heels began to disintegrate. I contacted the company and returned the slippers at my expense, as unfortunately I was outside the 90 day return period. As the slippers were a gift, they were not given or worn immediately hence the delay in returning them. I explained all this in my correspondence with Sonal. They attributed the fault to wearing them and not a manufacturing fault. They were not prepared to refund or credit me as the slippers have been worn!!! Well of course they have! That's how they began to disintegrate DO NOT BUY THIS PRODUCT if you want them to last more than a couple of weeks. They are made with extremely poor quality materials.