Ordered a pair of slippers on 18/11/22, advised of despatch on 19/11/22, received acknowledgement of return on 21/11/22 for an order I had yet to receive! When queried I was advised on 22/11/22 that they had been dispatched and to check with Royal Mail. Royal Mail advise that they have been notified of the package but yet to receive it. Today 28/11/22 I received a refund for the order less the £1 for the return label that was part of an order that was never received. As a result I will purchase the slippers elsewhere.
2 years ago
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