Refunds take forever!
I purchased slippers in a size UK 8, but was sent a US 8, which I was then advised was my error!
Paid for the return almost 3 weeks ago, chased refund last week and was advised 14 days, today I have been advised my parcel has only just arrived and refund will be up to 7 more days!
How desperately they need to hold onto customers money!
This is not a good way to do business, now they have lost another customer and have another bad review
Date of experience: 30 July 2024
1 year ago
House Of Slippers has a
4.7
average rating
from
7,511
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