No slippers have been received. You acknowledged my order placed by email on 15 December, order no HOS530568 status payment received. Delivery Royal Mail 2nd class 3-5 working days. When I checked my account you had not given it to the Royal Mail until 21/12/17 therefore not a hope of getting it for Christmas to give as a present on Christmas Day. It is now December 28 and the slippers have still not arrived and if they do I have no way of giving them to my son's girlfriend as a Christmas present as I will not be seeing them until February. Would like my money back.