The slippers l ordered were beautifully crafted and arrived safely. However the sizing was misleading. I ordered a men’s 46 which on the size guide was a 12. When they came the size on the box said a 46 was an 11.5 and they didn’t fit. I tried to exchange them but they didn’t have a 47. I was really disappointed and a bit annoyed as the size guide on the website was not helpful in this case. The customer service was excellent however in dealing with my concerns and no quibble returns. Very prompt being able to communicate via WhatsApp.
5 years ago
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