Although the slippers from Comatoes are brilliant & my husband likes them, they do come up small - be warned, buy a size bigger to save you exchanging goods from the 'house of slippers' they state free returns & exchanges, maybe if bought full price, however the slippers I bought (size 10) were bought with the price reduced, (flash sale) as stated this make comes up really small, but they are fab quality & really nice so I had to exchange them, same slipper, same colour but size 11 ( my husband has never worn a size 11 - ever) . Upon exchanging them, the price of the slipper had gone back to full price, not only did I have to pay for the difference, I also had to pay for postage for the exchange. The difference was £10.00 . When I questioned & complained about this, they would not pay the difference. NOT happy & will not be buying from house of slippers again. The score is low for service from house of slippers & not the actual slippers from Comatoes.