I only met Steve and H.S. Johnson through eBay, but I am so glad I did!! I'm in North Carolina (USA) so a far-away customer! But I ordered the Iron Man Royal Selangor collectible statue and Steve has made me very happy!! It took TWO shipments to get one intact - NO fault of Steve's. Even though we both will have to continue to depend on the international delivery (with extreme prejudice and trepidation) I will ALWAYS make first check, offer, and purchase with H. S. Johnson from here on out. Steve PERSONALLY kept in communications with me and ensured my complete satisfaction. I'm a fan - and a customer - for life. From waaaay across the pond! :)