I am disgusted and appalled at wells fargo. I got scammed about a rental and I called immediately to file a claim and let them know so they can flag the receivers account and help me retrieve my money. These are hard times and people are getting scammed left and right. So out of $3900 I was they initially reversed $2400. I was happy that I was able to get SOMETHING back, considering they supposedly have security systems and so called "fraud dept." but its all a sham. they don't give two shits. today I checked my bank and they reversed the credit and put me in a HUGE OVER DRAFT, WITHOUT NOTIFICATION ON TOP OF IT!!! want to tell me basically that its not their problem that zelle or cashapp sent the money. (I didn't expect them to do much about cashapp- but at least flag the reported account) the fraud department is USELESS AND COMPLETELY POINTLESS. I've lost complete faith in wells fargo and I am switching bank. They don't care about their clients and I am for sure switching to another bank. its not the first time they've pretty done whatever they want with your account but cant help you when you have a REAL problem. I've given them a chance considering its not the first time they've either screwed me or caused me inconvenience, but i I stayed with them. BIGGEST MISTAKE OF MY life! switch banks while you can. flag the receiving account and/ or provide me their information so I can bring the additional information to the police. But they won’t even investigate the frauds account. OR credit my account back the 2400 it was credited! I was content and it made me feel like my bank cared at least.