frustrating format designed to extract extra hidden costs, provider seems to have very poor understanding of how people actually learn and study. Sneaky ways to block any kind of printing or saving and content so stuck with a the 'click through' screens format on what is supposed to be a long, multi module course this written assessments. This really does not lend itself well study as have no ability to highlight, annotate or simply move/search through content. Strange assessment questions that required lengthy 'essays' in a comment style box rather than submitting documents. After enrolling the wanted £37 for a printable download and £29 for audio format on a course my employer had already paid £90 for. Very disappointed