J'ai passé un command de 22 bottilles et j'ai récue q 8 alors quand j'ai contacter la socité ils ont dit q il peux rien fair pour moi?? voici le email: Good morning, So I pay for nothing?? It's not my fault that I pay for 22 bottles and I got 08 only. And instead of you search where it has gone these bottles you will not take my complaint in consideration?? it's not professional. I will not make a story for 30€ but it's my last order from your estimated company. Usama Sorial Le Jeudi 9 mars 2017 12h13, "Tiphanie @ AW-Cadeaux" a écrit : Good morning, When you asked for some oils to be added to your first order, we ourselves went in the warehouse to pick up the requested oils. We therefore know for sure that those 22 bottles of base oils were in the parcel since we put them in it ourselves. Knowing that we can't take your complaint into consideration. Best regards Tiphanie Grandjean AW Cadeaux mail@aw-cadeaux.com 0970446652 www.AW-Cadeaux.com LIENS IMPORTANTS: Soldes de la nouvelle année 2017 STATUT GOLD et Remises Exceptionnelles pour commandes sous 30 jours 2017-03-08 12:33 GMT+00:00 usama sorial : The box I received is 8 KG you can check the balance of the same order to know if these items had sent or not? Le Mercredi 8 mars 2017 12h54, usama sorial a écrit : It's true the 2 orders was in the same box but I didn't receive those items ?? Best Regards, Usama Sorial Le Mercredi 8 mars 2017 12h50, "Tiphanie @ AW-Cadeaux" a écrit : Good morning, Thank you for your email. Our packing team has confirmed that the oils mentionned were packed and put in your parcel. Both of your orders FR22444 and FR22108 were sent together in one box. Can you please check the parcel again. Thank you Best regards Tiphanie Grandjean AW Cadeaux mail@aw-cadeaux.com 0970446652 www.AW-Cadeaux.com LIENS IMPORTANTS: Soldes de la nouvelle année 2017 STATUT GOLD et Remises Exceptionnelles pour commandes sous 30 jours 2017-03-08 11:13 GMT+00:00 usama sorial : Dear Sirs, Let me first wishing you a good day from Belgium. With reference to the above-mentioned subject kindly note that the fallowing items are missing in the order number FR22444: 1 X huile de base margousier 50ml 3 X huile de base vitamine E 50ml 4 X huile de base de ricin 50ml 3 X huile de base colza 50ml 3 X huile de base huile d'argan 50ml your prompt reply will be highly appreciated, I promised some clients that they will have some of the mentioned items this week. Best Regards, Usama Sorial