I have just been on here and I'm shocked at all the other people with the same eperience... I stupidly signed up for a 7 year contract and 2 years have never used a single facility they offer. Its too generic and not a 1 stop solution for us at all ....I called to try and cancel this down bearing in mind I have absorbed no costs at all and they are forcing me to honor the full contract despite me not using it all....I pay in excess of £250 per month this is day light robbery. Please be very very careful if you sign up they make it very enticing to sign up for the longer term when its impossible to get out of ....